Refund Policy

At syranothivex, we understand that circumstances change and want to provide clear guidelines for refund requests. Our refund policy is designed to be fair while protecting the integrity of our financial analysis programs.

Standard Eligibility Window: Refund requests must be submitted within 14 days of your initial enrollment or purchase date. This window allows sufficient time to evaluate our learning materials and determine if our approach aligns with your educational goals.

To qualify for a refund, you must not have completed more than 25% of any purchased course material or accessed more than three live sessions. We track progress automatically through our learning management system to ensure fair application of this policy.

We've streamlined our refund process to make it as straightforward as possible while ensuring we can address your specific situation appropriately.

Required Information: Please include your full name, email address used for registration, course or service name, enrollment date, and detailed reason for your refund request. The more context you provide, the faster we can process your request.

Refund processing times vary depending on your original payment method. We always process refunds back to the same payment source used for your original purchase for security reasons.

Credit and Debit Cards: Refunds typically appear on your statement within 5-10 business days after processing. However, some card issuers may take up to one full billing cycle to reflect the credit on your account.

Bank Transfers: Direct bank transfer refunds generally process within 3-7 business days. International transfers may require additional time due to correspondent banking relationships.

Digital Payment Platforms: PayPal, Stripe, and similar platform refunds usually appear within 24-48 hours once processed from our end.

We recognize that unique situations sometimes require flexibility in our standard policy application. Each case is evaluated individually while maintaining fairness for all participants.

Medical or Family Emergencies: Extended refund windows may be granted for documented medical emergencies or significant family circumstances that prevent course participation. Supporting documentation is typically required.

Technical Platform Issues: If persistent technical problems prevent access to course materials for more than 72 consecutive hours, extended refund eligibility or service credits may apply regardless of standard timeframes.

Course Cancellations: In the rare event that syranothivex must cancel or significantly modify a course, full refunds are automatically provided to all affected participants within 10 business days.

Duplicate Enrollments: Accidental duplicate purchases are eligible for immediate full refund of the duplicate enrollment, regardless of completion status or time elapsed.

Service credits may be offered as an alternative to cash refunds in certain circumstances, particularly for participants who wish to continue their learning journey with syranothivex at a later date. Credits typically remain valid for 12 months from issue date.